TeleMD on a clay tablet and phone

Client overview

We worked on TeleMD, a care management and telemedicine platform used by clinician-owned clinics for chronic care, principal care and remote patient monitoring. Our work was on the monitoring side: live telemetry dashboards, threshold alerts and the nurse triage workflow.

The problem

Readings, triage and time lived in different places: Clinics running care management programs need device readings, the nurse triage step and the monthly care team time in one record, so nothing is missed and every minute of care is counted.

What we worked on

  • Live telemetry dashboards

    Readings from connected monitoring devices in one view for the care team.

  • Threshold alerts and outreach

    Readings outside a patient's range raise an alert so the team can reach out.

  • Nurse triage workflow

    A clear path from alert to review to action, with clinical shift tracking.

  • Part of a wider platform

    TeleMD also covers EHR and telehealth visits, care management time tracking, AI clinical scribe and intake, staffing tools, state-aware routing and native patient apps. We worked on the monitoring layer, not the whole platform.

In the build

In the build4
  • Device telemetry
  • Threshold alerts
  • Nurse triage workflow
  • Clinical shift tracking

Success stories