Answer
A voice agent that handles the questions you write down.
AI voice agents that answer, route and book
Voice agents that answer, route and book, with a person on the decisions that need one.
Problems we solve
The phone is still the front door
Customers call. A form on the website does not replace that.
Routing is a guess
The right person hears about the call late, or not at all.
A voice demo is not a system
The agent has to book, log and hand off inside the tools you run.
What we build
Route
The call, or a summary of it, reaches the person who should have it.
Book
A reservation or appointment written into the system of record.
Related work
Voice systems Brown Tech has built, including our own receptionist.
Voice AI, hospitality
We worked on a voice receptionist for hotels that answers guest calls 24/7 in multiple languages. It handles reservations, changes and cancellations, property questions, and room upgrade offers drawn from live inventory. It connects to the property management system, with real time call analytics for the team.
Brown Tech product
Call24 is Brown Tech's own AI receptionist for home service teams who miss calls on the job or after hours. It answers with your greeting, captures job details and can book a slot when Google Calendar is connected. Every call is saved in the call log so the office can follow up.
Tools we build with
The stack behind the systems on this site.
- Next.js
- React
- React Native
- Node.js
- Python
- PostgreSQL
- AWS
- OpenAI
- Vapi
- Twilio
- n8n
- Make
- Zapier
- GoHighLevel
How the work runs
Process review
We sit with how your team works today and pick the workflow that is worth building first.
Design and scope
You get the shape of the product, the systems it touches, and a scope you can agree.
Build and test
We build, test with your people, and keep a human in the loop where the agent decides.
Launch and support
We launch with you and stay for support after the system is in use.
Brown Tech in numbers
Since 2011
in business
1,000+
apps delivered
99%
client satisfaction
10+
billion-dollar companies served
Who we are
Brown Tech has been in business since 2011. We design and build custom software, AI agents and automation for teams that want software built around how they already work.
We start with the system your team needs, connect it to the tools you already use, and add AI where it removes real work.
Why teams choose Brown Tech
- in business
- Since 2011
- apps delivered
- 1,000+
- client satisfaction
- 99%
- billion-dollar companies served
- 10+
Services and packages
Custom Software DevelopmentWeb apps, mobile apps, dashboards and admin systems.
Custom AI SolutionsAI built around your systems and data.
AI Agent DevelopmentAgents that handle real tasks in the tools you already run.
Business Process AutomationMap the workflow, connect the tools, remove the manual steps.
Back Office AutomationInvoices, approvals, data entry and reconciliations.
AI Automation ConsultingFind what to automate first, what it will cost and what to build.
AI ReceptionistAn answering layer for calls, bookings and after hours enquiries.
GoHighLevel ExpertCRM setup, pipelines and the automations around them.
Questions about this work
A voice agent can answer, route and book for the workflow you scope. The AI receptionist is the answering and booking layer, and Call24 is the product Brown Tech runs.
Yes. The handoff is part of the scope, including which calls should never be finished by the agent alone.
Cost is scoped per project after the process review.
Support after launch is part of how we work. The shape of that support is written into the scope.