Before an agent
What the CRM, inbox or file store actually holds.

Most AI work fails on the records, not on the model. We write down what you have, what is missing and what a person must still see.

The fields, files and logs the product already writes.
The slice that is enough for the first job, and no more.
The person who can reject a draft, a check or a booking.
A process review is the usual first step. You can also look at related work or bring a specific workflow.
Sources, owners and the gaps that would block a build.
One task an agent or a model could take, if the data is enough.
Fields the system should not read, and steps that stay with a person.
The same team can then put that job in the product.
What the CRM, inbox or file store actually holds.

What a clinic record contains and who may see it.

Whether you have labels a reviewer can agree on.

If the data is not there, the review says so.

The stack behind the systems on this site.
We sit with how your team works today and pick the workflow that is worth building first.
You get the shape of the product, the systems it touches, and a scope you can agree.
We build, test with your people, and keep a human in the loop where the agent decides.
We launch with you and stay for support after the system is in use.
Since 2011
in business
1,000+
apps delivered
99%
client satisfaction
10+
billion-dollar companies served
Brown Tech has been in business since 2011. We design and build custom software, AI agents and automation for teams that want software built around how they already work.
We start with the system your team needs, connect it to the tools you already use, and add AI where it removes real work.
No. It is a review of the data a product or an agent would use, written so a build can start or wait.
No. A model in a product is a separate scope, on the ML services page.
Timing is agreed in the process review, project by project. That review comes before build starts.
Cost is scoped per project after the process review.
Support after launch is part of how we work. The shape of that support is written into the scope.
No. We only write down figures Brown Tech already publishes, or numbers that come from your own records.