A voice receptionist for guest calls
Inbound calls for reservations, changes and property questions, with room suggestions drawn from live inventory.
Client overview
Answers guest calls and handles reservations around the clock for hotels and hospitality groups.
The problem
Guest calls needed an answer at any hour: Bookings, changes, cancellations and common questions arrive in more than one language, including when the desk is closed.
What we built
In the build
In the build3
- Conversational audio
- Property management connection
- Call analytics
