Booking
Hours and appointments, written into the clinic calendar.
Conversational AI Healthcare
Voice and chat for clinics, with a person on the clinical step
A clinic still answers the phone and the inbox. We build the layer that books, collects the facts and hands a clinician the rest. We do not give medical advice.
- Booking, hours and intake sit in the tools you already run.
- Medical judgement stays with a clinician.
- TeleMD and Heal Private are the care systems we can show. Call24 is the receptionist we run.
BookingIntakeAfter hoursClinician review
What the conversation can do
Booking and intake
A slot, a callback or the facts a form already asks for.
Hand off
Symptoms, medicine and a diagnosis stay with a clinician.
Keep a record
The clinic system stores what was asked and what was booked.
Choose a starting point
A process review is the usual first step. You can also look at related work or bring a specific workflow.
What we build
Clinic voice and chat
The same answering pattern as Call24, scoped to your phones and your inbox.
Intake that a person reviews
A form the agent can fill. A clinician reads it.
Monitoring and triage products we have shipped
TeleMD is dashboards and nurse triage, not a diagnostic bot.
A readiness review if you need one
Access and logging are written down before we add a conversational layer.
Where it sits in a clinic
After hours
A record of the call, and a person on the urgent ones.
Nurse triage support
The queue and the dashboard, as on TeleMD. A nurse still decides.
A stop
The agent does not diagnose, prescribe or promise an outcome.
Tools we build with
The stack behind the systems on this site.
- Next.js
- React
- React Native
- Node.js
- Python
- PostgreSQL
- AWS
- OpenAI
- Vapi
- Twilio
- n8n
- Make
- Zapier
- GoHighLevel
How the work runs
Process review
We sit with how your team works today and pick the workflow that is worth building first.
Design and scope
You get the shape of the product, the systems it touches, and a scope you can agree.
Build and test
We build, test with your people, and keep a human in the loop where the agent decides.
Launch and support
We launch with you and stay for support after the system is in use.
Brown Tech in numbers
Since 2011
in business
1,000+
apps delivered
99%
client satisfaction
10+
billion-dollar companies served
Who we are
Brown Tech has been in business since 2011. We design and build custom software, AI agents and automation for teams that want software built around how they already work.
We start with the system your team needs, connect it to the tools you already use, and add AI where it removes real work.
Why teams choose Brown Tech
- in business
- Since 2011
- apps delivered
- 1,000+
- client satisfaction
- 99%
- billion-dollar companies served
- 10+
Other AI work
- AI in HealthcareClinic software and care operations Brown Tech has already shipped.
- HIPAA Readiness ReviewA review of access, logging and review in a care system.
- Custom AI AgentsAgents that handle real tasks in the tools you already run.
- AI Customer Support AgentAn agent that answers, files and hands off in your existing tools.
- AI ConsultingFind what to build first, what it will cost and what can wait.
- AI Software DevelopmentSoftware with AI in the workflow your team already runs.
Questions about this work
No. Brown Tech does not build a diagnostic bot. Medical judgement stays with a clinician.
No. We do not certify systems. A readiness review can write down access and logging before this layer is added.
Yes, when that write is in the scope and the calendar you already use is in the path.
Timing is agreed in the process review, project by project. That review comes before build starts.
Cost is scoped per project after the process review.
Support after launch is part of how we work. The shape of that support is written into the scope.